Accessibility Statement

Corby Pharmacy is committed to ensuring this website is accessible to all users, including those with disabilities or impairments. We believe everyone has the right to access health information and services online, regardless of their abilities or the assistive technology they use.

We aim to conform to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines are produced by the World Wide Web Consortium (W3C) and explain how to make web content more accessible to people with disabilities.

We have designed this website with accessibility in mind. The following features are in place across our pages:

What works well

• Keyboard navigation supported throughout
• Visible focus indicators on all interactive elements
• Colour contrast meets WCAG AA (4.5:1 for body text)
• Decorative images are hidden from screen readers
• Page headings use a logical, hierarchical structure
• Links have descriptive text where possible
• Animations respect the prefers-reduced-motion setting
• External links are labelled as opening in a new tab
• ARIA landmark roles used on structural elements
• Responsive design works at 320px and above
• Text can be resized up to 200% without loss of content
• Star ratings include accessible text labels

Known limitations

Despite our best efforts, some areas of the site may not be fully accessible. Known limitations include:

• Third-party booking widgets: Some booking systems (e.g. Acuity Scheduling) are provided by external services and may not fully meet WCAG 2.1 AA. We work with our providers to improve this and offer phone booking as an alternative.
• Squarespace platform limitations: This site is hosted on Squarespace, which provides the underlying CMS. Some platform-level elements (such as navigation menus) are controlled by Squarespace and may have limitations we are unable to fully resolve.

This website relies on the following technologies for conformance with WCAG 2.1 Level AA:

• HTML, semantic, structured markup
• CSS, accessible colour contrast, focus visibility, and responsive layout
• WAI-ARIA, roles, labels, and descriptions to support assistive technologies
• JavaScript, used to enhance, not replace, base functionality; all core content is accessible without JavaScript

This accessibility statement covers the following pages of the Corby Pharmacy website, all of which have been manually audited and remediated where necessary:

Main website pages

• Home page
• About Us
• Contact & Opening Hours
• Accessibility Statement (this page)
• Complaints

NHS & pharmacy services

• Prescriptions
• NHS Services overview
• Pharmacy First
• New Medicine Service
• Blood Pressure Check
• Diabetes Advice
• Flu Vaccination
• COVID Vaccinations
• Contraception
• Monitored Dosage Systems
• Healthcare Advice

Online booking pages

• Flu Vaccination Booking
• Blood Pressure Check Booking
• Contraception Booking
• Pharmacy First, Earache Booking
• Pharmacy First, Impetigo Booking
• Pharmacy First, Infected Insect Bite Booking
• Pharmacy First, Shingles Booking
• Pharmacy First, Sinusitis Booking
• Pharmacy First, Sore Throat Booking
• Pharmacy First, UTI Booking

Legal & policy pages

• Privacy Notice
• Cookie Policy
• Terms of Use
• Anti-Bribery Policy
• Modern Slavery Statement

This website aims to be compatible with the following assistive technologies:

• Screen readers, including VoiceOver (iOS & macOS), NVDA and JAWS (Windows), and TalkBack (Android)
• Keyboard navigation, full functionality accessible without a mouse
• Browser zoom, content reflows correctly up to 400% zoom
• High contrast mode, compatible with Windows High Contrast and macOS Increase Contrast
• Reduced motion, animations are disabled when the operating system is set to prefer reduced motion
• Voice control software, including Dragon NaturallySpeaking

If you are unable to use our website, we offer the following alternatives:

• Telephone: Call us on 01536 264 014 during opening hours (Monday–Friday, 9am–6pm; Saturday, 9am–1pm) and we can assist you with bookings, prescriptions, and service information.
• In person: Visit us at
  8 Spencer Court, Corby, NN17 1NU
  , our team is always happy to assist you face to face.
• Large-print information: We can provide patient information leaflets and service information in large print upon request.
• Email: Contact us via our online form and we will respond in your preferred format.

We are always looking to improve the accessibility of this website. If you encounter a barrier, notice a problem, or would like to suggest an improvement, please tell us.

You can report accessibility issues by:

• Using our online contact form
• Calling 01536 264 014
• Emailing rajiv@corbypharmacy.com

We aim to acknowledge all accessibility feedback within 5 working days and to respond with an action plan within 20 working days.

Enforcement procedure

If you are not satisfied with our response, you can contact the Equality and Human Rights Commission (EHRC). The EHRC is the equality body responsible for enforcing the Equality Act 2010 and the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

Contact the Equality Advisory and Support Service (EASS) (opens in new tab) if you are in England, Scotland, or Wales.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 level AA, due to the non-compliances and exemptions listed in the Known Limitations section above.

We are actively working to address these limitations and will update this statement as improvements are made. This statement was last reviewed in March 2026.